testimonials
Happy Customers
"Had a problem with my oven on Good Friday. I had some family coming over for Easter. I called Jim at LG™ about 9 pm Friday. He called me back about 10 pm and was willing to come that evening to fix my stove. He ended coming on Saturday and fixed my stove in about 25 minutes. Would recommend him to anyone."
Reaymond B. in Springfield, MA
"Seem to be honest, provided different options, and gave advice on future options to be considered. Very friendly and easy to talk with. "
Richard W.
"Quick response to a major problem – very grateful. Professional; courteous and knowledgeable. "
Clark C. in Springfield, MA
"I had a problem with my dryer suddenly not having any heat. I called Washers Wizards on Saturday and made an appointment for Monday morning. They were there by 9am and my machine was fixed before 9:30. It was a blown fuse due to overheating caused by lint built up inside the motor. They charged me nothing for cleaning the lint out or the standard house call charge, just as they said they would. So I paid only for the replacement part and a small labor fee. My conclusion is excellent service at a reasonable price and I definitely would use their service again and recommend them to a friend"
Lee K. in Springfield, MA
"He came on OUR time schedule. Found out what was wrong with the Dryer, had the part and fixed it. Then just because, he helped figure out our water filter on the refrigerator and replaced the filter (no charge except the filter). As if that wasn’t enough, he saw that our front door latch was not working properly and fixed that for us too!! Truly, he did a cut above expectations. "
Bill S., Holyoke, MA
"Super fast response; was at my house just over an hour from when I called. Owner himself showed up; friendly guy. He evaluated my LG Washer and even removed back panel to take a look inside. Wasn’t afraid to get dirty and spent about an hour trying to diagnose the problem. He thought it might have been the motor control part, found one in his truck, but turns out that wasn’t it. While I’m not going to have them repair it (because it’s a $400 part/motherboard), it was nice to know what the root of the issue was. Would recommend to all; guy knows his stuff."
Homeowner, Longmeadow, MA
"The were very prompt in arriving. They quickly determined the problem and gave us a couple of options for the repair – one very expensive, the other very very reasonable – both equally effective. They were very personable and courteous."
Christine G., Belchertown, MA
"The folks at Washer Wizzards were friendly, quick and efficient. They had to order the part I needed and although the supplier would have delivered it almost a week later, they pushed for an earlier delivery. Within a couple of days of seeing them, the part was here and it took all of a few minutes to get everything fixed up. I’d certainly work with them again."
Shawna C., Worcester, MA
"Jeff was very friendly and knew what he was talking about he was in and out and had my dryer working for an affordable price I would definitely hire them again. Also spoke to the owner James who was able to get me an appointment the same day and was also very helpful"
